The industry leader in providing broadband satellite network solutions, Hughes Network Systems, announced that it received Frost & Sullivan’s 2009 North American Space Communications Customer Value Leadership of the Year Award. Frost & Sullivan recognized Hughes as a market leader, “keeping customers seamlessly connected with proven reliability allowing businesses to thrive and focus on their core services” for more than twenty years.
“Frost & Sullivan is pleased to honor Hughes with the 2009 Customer Value Leadership of the Year Award,” stated Salim Abu Haniffa of Frost & Sullivan. “Whether it is providing managed network services for corporations and government agencies, or high-speed Internet access for small businesses and consumers, Hughes has demonstrated sustained value delivery and commitment to its customers. Its breadth of offerings from managed services to digital media, coupled with vast experience and ability to provide purpose-built software and application appliances, makes Hughes stand uniquely as the leading service provider of its kind through its technology and service footprint.”
“We are very pleased to receive the Frost & Sullivan 2009 North American Space Communications Customer Value Leadership Award,” stated Pradman Kaul, Chairman and CEO of Hughes. “Hughes is committed to providing our customers with innovative broadband solutions and value-added services which enable them to focus on their core activities for a better ROI.”
Frost & Sullivan presents this award to the company that has exhibits outstanding customer values through its products and services, while increasing profitability and decreasing life cycle cost. Recipients of the Customer Value Leadership award are recognized for answering changing customer demands, while leading in the development of innovative products and services that satisfy both broad and narrow applications.
Among the criteria utilized in determining the final ranking of the companies are:
- Growth of customer base
- Technological innovation
- Compliance with customer demands
- “One-stop shopping”
- Improved quality and efficiency of products and services



